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About Shopping

  1. How about the quality of your product?

Our products are of high quality compared with many rivals. We pay much attention to our customers'shopping experience. We will always put it on our priority.


  1. Whether your photos are exactly the same with the products?

All of the photos are shot by our own photographer.

  1. Can I change or cancel the items in my paid order?

Yes, you can, as long as it hasn't been shipped yet. 


About Shipping


  1. What the delivery company  you use?

We have E-Packet,EMS, DHL, FedEx, Aramex, JCEX, etc.

  1.  How long does it to take for preparing an order?

If the item is in stock, we will ship it out within 24 hours. If not, we may need 1-3 days to prepare for that. 


  1. How long does it take to deliver it to me?

It depends on the shipping method you choose. For Free shipping, it usually takes 6-12 business days to arrive(8 days average);  And for expedited shipping, 3-5 business days.


  1. How do I track my order?

Once  the tracking number is available, we will email to inform you, and you can track it online by accessing the website of the relevant delivery company OR you can track it online by Order Lookup.



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